General information
This referral program, hereinafter referred to as the Program, is organized and conducted by Flatimo AD, with UIC: 207967451, with address: Sofia, 27 Solunska Str., hereinafter referred to as the Organizer. By participating in the Program, the participants, hereinafter referred to as the Client and the Friend, are bound by these Official Rules and agree to comply with the terms and conditions of the Program. The Official Rules of the Program will be available for the entire period of its duration on the Organizer's website: www.flatimo.bgThe Program Organizer reserves the right to supplement or change the Official Rules at any time, with changes taking effect only after their announcement on the website. www.flatimo.bgAny early termination of the Program shall be announced in the same manner.
Territory of conduct
The promotion is held on the territory of the Republic of Bulgaria and is open to all persons over the age of 18 who are owners of real estate(s) on the territory of the city of Sofia.
Duration
The promotion starts on 05.06.2025 and lasts until 05.06.2026 inclusive.
Program Description
Any client of the Organizer, hereinafter referred to as the Client, who is the owner of a real estate and who has already rented or sold his/her property with the Organizer, may participate in the Referral Program. When the Client recommends the Organizer’s services to a friend or acquaintance, hereinafter referred to as the Friend, by forwarding his/her unique code, and when the Friend successfully rents his/her property through the Organizer’s service, the Client receives a reward in the form of points that he/she can redeem for a selected prize. Alternatively, the Client may continue to recommend the Organizer’s services by forwarding his/her unique code to more friends and acquaintances, and with each subsequent successful rental of a property citing the unique code, the Client continues to accumulate more points. The first successful recommendation brings 100 points, the second – 110 points, the third – 120 points, etc., with each subsequent successful recommendation increasing the next prize by approximately 10% compared to the last points. The customer can accumulate points or immediately redeem them for a prize of their choice.
Participation in the Program
To participate in the Referral Program, a Client of the Organizer must send their unique code to a Friend who plans to rent out their property. The Friend must clearly and correctly quote the Client's unique code when contacting the Organizer by email or phone, so that upon successful rental, the Client can receive their reward. The Client will find their unique code in an email received from info@flatimo.bg.
Once the Friend signs a rental agreement through the Organizer, the Customer's points will be active, and the Customer will receive a notification that they are active via email from info@flatimo.bgWith each subsequent successful referral, the Organizer's Client will receive an email from info@flatimo.bg with confirmation of the total number of points.
If the Client does not have the required number of points for the prize he/she desires, and wants to take advantage of the prize immediately, the Client has the right to pay the remaining amount of the prize, thus combining the prize of points and a cash payment.
Period for using points
The customer's points are valid for a period of 12 months from the date of receipt.
Description of the awards
Upon successful recommendation after concluding a property rental contract with the Organizer within the Program, the Client receives points that can be redeemed for one or more of the following prizes:
- "1 year free property insurance with Armeec": "Protected Home" insurance policy for residential buildings, with covered risks "General furnishings, household electrical appliances, personal belongings, audiovisual and electronic equipment". The covered risks include: fire, explosion, implosion, lightning, falling and crashing of an aircraft, storm, hurricane, heavy rain, flood, weight of snow and ice, groundwater, landslide and collapse of earth layers, avalanche, sea waves, hail, Water supply accident, short circuit and electric shock, hit by a vehicle, damage to property when changing address, earthquake, broken glass and shop windows, civil liability, necessary expenses, costs for alternative accommodation, loss of rental income. The prize "1 year free property insurance with Armeec" is valid for real estate on the territory of the city of Sofia with a limit of up to 1100 leva per square meter. More information about the "Protected Home" insurance policy can be found on the official website of Armeec here: https://www.armeec.bg/product/zashtiten-dom-2
- "Free rental property management with Flat Manager": 3 months of free management, with the specifics of the rental property management service being defined according to the type of property management – short-term, medium-term or long-term rental. The terms of the service are described on the official Flat Manager website here: https://flatmanager.bg/upravlenie-imoti/
- "Voucher for 100 BGN for IKEA furniture": the terms and conditions for using the voucher are described on the official IKEA website here: https://www.ikea.bg/customer-support/ikea-gift-card/
- "Free cleaning of the property": one-time cleaning of a real estate property no larger than 150 m², which includes vacuuming, mopping floors, cleaning and disinfecting the bathroom and kitchen, cleaning surfaces from dust, and is carried out within a maximum of 4 hours.
Program Mechanism
The Client sends his unique code to a Friend who plans to rent out a property. The referral is successful when the Friend signs a rental agreement through the Organizer and successfully rents out his property with the Client's unique code. The Client then receives an email confirmation that the points are active and can be redeemed for a prize. The Client has the choice to redeem his points for a prize immediately or to continue recommending the services to his friends and acquaintances and accumulate more points with subsequent successful referrals.
Terminating the program
The Organizer has the irrevocable right to terminate the Program at any time in case it finds abuse or violation of the rules, in case of force majeure circumstances or for other objective reasons.
Processing of personal data
With these rules, the Organizer informs the participants in the Program about the need to process their personal data. By joining this Program, the participants give their consent and voluntarily provide their personal data (names, telephone, e-mail or other) for purposes related to the Program.
Disputes and liability
Disputes between the Organizer of the Program and participants in it shall be resolved by mutual agreement. If such an agreement cannot be reached, the dispute shall be resolved by the competent courts in the Republic of Bulgaria.